Development Tools: Articulate Storyline & Canva
My Role: Mastermind, lead instructional designer, developer, graphic designer
Challenge: Remote workers often face challenges during their work day, such as procrastination and cognitive overload. These road blocks are often brought about by stress, overwhelm, and anxiety.
Solution: Short, focused brain breaks offer workers a way to "escape" from their current mental blocks and take ownership of their work day.
Results: This just-in-time microlearning gives workers exactly what they need to tackle challenges in their work flow, overcome mental obstacles, and return to work with a refreshed state of mind.
Development Tools: Articulate Storyline, Canva, Vyond
My Role: Lead instructional designer, developer, graphic designer
Summary: This eLearning course was created as an onboarding tool for new employees at a bagel shop to join the sandwich line: the fast-paced part of the kitchen that specializes in sandwich completion.
Challenge: Sandwich line workers at a bagel shop are unclear on their exact roles, tasks, and responsibilities, and this lack of clarity causes inaccurate orders that are completed too slowly. They need to learn these in order to accurately fulfill sandwich orders in a timely manner. If sandwiches are made incorrectly, they will get returned and remade, which causes food waste and unsatisfied customers, leading to decreased business. Learning to make the sandwiches more quickly and efficiently will decrease the turnaround time for completed orders, creating happier customers who will patronize the business more frequently.
Solution: This course was designed to better streamline the onboarding process. This will help new employees navigate their way around the sandwich line with confidence.
Results: Sandwich line workers will be able to perform their specific tasks within their role with at least 90% accuracy in a set time limit at the end of training.