Development Tools: Vyond
Summary: These videos illustrate multiple scenarios of sandwich line workers following through on food safety & restock protocols at a bagel shop.
Challenge: While working on the sandwich line, ingredients run low on stock frequently. When it's a fast-paced environment it can be hard to remember who to go to for restock help. It's also very important to ensure foods are maintaining proper safe temperatures, and that all temperatures and discard times are logged.
Solution: These videos show the proper way to communicate with co-workers to ensure ingredients remain safe for consumption and in-stock.
Results: Sandwich line workers will be empowered with increased awareness for situations like those in the videos, resulting in happy, repeat customers.
Development Tools: Vyond
Summary: This demonstration video illustrates what the process looks like for the sandwich line to execute a complete order.
Challenge: When a new hire at the bagel shop joins the sandwich line, it can be daunting and confusing to know which station role performs which tasks.
Solution: This video serves to offer the learner (new hire on the sandwich line) some clarity on which tasks they will perform while working any given role within the sandwich line.
Results: Sandwich line workers will feel confident performing the tasks of any role within the sandwich line at the bagel shop.
Development Tools: Canva
Summary: These videos each give a basic outline of the eLearning modules they introduce, which then delve into greater detail on each topic.
Challenge: While working on the sandwich line, ingredients run low on stock frequently. When it's a fast-paced environment it can be hard to remember who to go to for restock help. It's also very important to ensure foods are maintaining proper safe temperatures, and that all temperatures and discard times are logged.
Solution: These videos give the learner basic points of information to begin their training on each topic.
Results: Sandwich line workers are given vital information for performing their tasks to ensure safe, in-stock ingredients.